[VineThemes]

Thank you Sherrie for letting us know of the issue.

[VineThemes]

Hi dear, we can see pictures on your website carousel: http://tiannaskitchen.com/

There are some limitations to the free version of the theme but carousels are available in the free version of foodicious theme.

Thanks

[VineThemes]

Hello dear,

Thanks for choosing our theme.
We can’t see the issue on our live demo of the theme. Don’t worry, please share your website url and please give us temporary access to your website dashboard so that we can check the issue on your website.

You can use this plugin for temporary login: https://wordpress.org/plugins/temporary-login-without-password/

You can follow this tutorial to setup this plugin: https://vinethemes.com/how-to-create-temporary-login-for-wordpress-without-password/

Don’t forget to select “Set as private reply” at the bottom of the message box for giving the temporary access to your website.

Thanks

[VineThemes]

Hi Pauline,

Thanks for contacting us again via email. We’ve fix your issues on your website. There were issues due to free version of the theme installed, because free version theme have limited features.

Thanks for the purchase.
Best Regards

[VineThemes]

Thanks for pointing out the bug in the theme.

There are some code additions in some files for making the popular post widget to work.

1. single.php file
You need to add this line of code:
<?php foodicious_setCTcounterViews(get_the_ID()); ?>
just before this line: <div <?php post_class(‘post’); ?>>

2. functions.php file
You need to add a function for counting views by adding the below given block of code in the functions.php file:

function foodicious_setCTcounterViews($postID) {
$views_key = ‘post_views_count’;
$count = get_post_meta($postID, $views_key, true);
if($count==”){
$count = 0;
delete_post_meta($postID, $views_key);
add_post_meta($postID, $views_key, ‘0’);
}else{
$count++;
update_post_meta($postID, $views_key, $count);
}
}

You can add this function just after this line of code: remove_action( ‘wp_head’, ‘adjacent_posts_rel_link_wp_head’, 10, 0);

We’ve also updated the theme to the latest version. You can download the theme files and use them.

• This reply was modified 3 years, 10 months ago by VineThemes.

[VineThemes]

Hello,

1. Right now it doesn’t have mobile typography options. We’ll add it soon.

2. You can use this option for decreasing the gap: https://prnt.sc/26tk1yf

Thanks

[VineThemes]

Hello dear,
You’ve installed so many plugins and hence some plugin must be conflicting the code, so we suggest you to please disable plugins and check if it is working or not.

You told us not to edit anything and after some time you revoke our admin rights hence we’re bounded to check the issue. You’ll have to be patient until we found out the issue.

If you want to do things yourself, then we would suggest you to please first deactivate cache plugin by purging the cache of whole website, then after that one by one deactivate all other plugins so that you can find out the plugin that is causing the issue.

Thanks

[VineThemes]

Hello Sathish,

Thanks for your response, we’ve fixed the blog title issue for you. Please check.

Thanks

[VineThemes]

We’re now connecting you through Skype for further communication.

[VineThemes]

We need to add debug code in wp-config file to switch on the debug and then we can find out the errors. You can also add the debug code yourself. Here is the debug code which you want to add just before That’s all, stop editing! Happy publishing. to your wp-config.php file in your file manager:

define( ‘WP_DEBUG’, true );

Please take backup of the file first before editing. Thanks

[VineThemes]

Hello,

Okay we saw the problem, we need to access your file manager to enable debugging so that we can check the issue and fix it. Please share your cpanel or file manager credentials. Thanks

[VineThemes]

Hello Andre,

We’ll look into your issue.

Please let us know your website credentials and we’ll check the issue. Please share your website credentials by selecting Set as Private Reply to your comment, so that no one publicly see your credentials. If you don’t want to give us your credentials then you can use this plugin for temporary login.

How to Create Temporary Login for WordPress without Password

Don’t forget about “Set as private reply” at the bottom of the message box

Thanks

[VineThemes]

Hello Sathish,

Okay, we’ll fix your issue.

Please let us know your website credentials and we’ll check the issue. Please share your website credentials by selecting Set as Private Reply to your comment, so that no one publicly see your credentials. If you don’t want to give us your credentials then you can use this plugin for temporary login.

How to Create Temporary Login for WordPress without Password

Don’t forget about “Set as private reply” at the bottom of the message box

Thanks

[VineThemes]

Hello dear, thanks for the purchase. Please install and activate Kirki plugin which comes with the theme. You’ll get the typography options after installing the Kirki plugin.

Thanks

[VineThemes]

Hello cmamic,

We’ll have to check this issue on your website by logging into your website. Please let us know your website credentials and we’ll check and fix the issue for you. Please share your website credentials by selecting Set as Private Reply to your comment, so that no one publicly see your credentials. If you don’t want to give us your credentials then you can use this plugin for temporary login: https://wordpress.org/plugins/temporary-login-without-password/

You can follow this tutorial to setup this plugin: https://vinethemes.com/how-to-create-temporary-login-for-wordpress-without-password/

Don’t forget about “Set as private reply” at the bottom of the message box
Thanks

[Author]

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