Hello Edroast,
Please let us know your website credentials and we’ll check the issue. Please share your website credentials by selecting Set as Private Reply to your comment, so that no one publicly see your credentials. If you don’t want to give us your credentials then you can use this plugin for temporary login.
http://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
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Thanks
